Headphones Troubleshooting

Why is the headphone beeping?

Your headphone will beep when the battery is low. Charge the headphones with the USB-C cable and USB charge box that came with your kit.

Note: Do not charge the headphones to your USB computer.

DO NOT install the Corsair iCue software.

IMG-headphone_charger.jpg

Unable to hear any sound

  • Ensure the USB dongle for your wireless headphones is plugged into the USB computer or USB hub. 
  • The power button is on and the volume is set to high. 
  • The USB dongle and headphone light are solid white.

           IMG_dongle_headphonesjpeg.jpeg

If your USB dongle light is red, contact support@soundself.com. We will need to send you a replacement.

          USB_Dongle_red.jpeg

 

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